• We use UPS to ship your package based on your selection at checkout.
• Packages Address to P.O Boxes will NOT be delivered by UPS. • We use UPS Web service to Calculate shipping based on the package weight and your zip code.
• We don't charge extra for shipping and handling. We ship most orders next day if we received your order before 12 pm PT Monday to Friday.
• We do not Guarantee the time of Delivery and cannot be held responsible for late Deliveries to receive refunds.
Damages and Lost in Transit
In case of a damage please report to srilac. immediately and notify us within 24 hours to file a claim on time.
If you can send a picture of damage package would help to file the claim.
If you don't receive your package with in expected time please inform us immediately.
If you received damaged goods. they may be returned or exchange. Srilac will cover the shipping fee this type of error.
after deliver to your home.No claim will be file to Refused package or stolen packages
No claim will be file to Refused package or stolen packages after deliver to your home.
We offer real time tracking using carrier's website. Please check your shipping confirmation email to track your package. This service would be available for those who have provided email address at checkout.
Before you submit your order make sure you enter the correct SHIPPING address. . If this caused by your error we are not responsible for any delays.
Cancel or Changes to Orders
All cancellation and order changes should be notified immediately via email to srilac.com
or call us at 650-228-8032. Please note that orders can NOT be Cancelled or Changed after Dispatch. Most orders we ship.
RETURN AND REFUND POLICY
You can return unused items within 7 days of delivery. srilac is glad to refund full amount of the goods but not the shipping charges. Open items are not returnable. In Case of return customer is responsible for shipping back to Srilac.com
Defects or Damages
We carefully inspect all items before ship to customer. If you find any defective or damage(except damage in transit) items, must be reported within 3 days
of delivery. We will issue refund or replacement for defective or damage. items if reported within 3 days
of delivery. srilac.com
will exchange the defective item(S) if reported within 7 Days
Srilac.com will not be Liable for defective items NOT reported within 3 days
Please allow 7 to 14 business days for the refund appear in your account.